Captain
- Full time
- View on Map
- @TFCS Kitchen Solution posted 1 month ago
- Posted : February 7, 2025 -Accepting applications
- Salary: ₹18,000.00 - ₹20,000.00 / Monthly
- View(s) 29
Job Detail
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Job ID 339246
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Male
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Industry Food
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Qualifications 12th pass
Job Description
Restaurant Captain in the Hospitality Sector
Responsibilities:
- Guest Experience Management:
- Ensure that guests receive impeccable service.
- Greet guests, assist with seating arrangements, and address any special requests or dietary needs.
- Handle guest complaints and resolve issues promptly to maintain satisfaction.
- Staff Supervision:
- Oversee and coordinate the work of waitstaff, ensuring they adhere to service standards.
- Train new waitstaff and provide ongoing guidance to existing staff.
- Assign sections to waitstaff and monitor their performance.
- Order Management:
- Take orders from guests and communicate them accurately to the kitchen.
- Ensure timely delivery of food and beverages to the tables.
- Manage the flow of service to maintain a smooth and efficient operation.
- Quality Control:
- Inspect table settings, presentation of dishes, and overall cleanliness of the dining area.
- Ensure that all food and beverage items meet quality and presentation standards.
- Collaboration:
- Work closely with the kitchen staff to ensure orders are prepared correctly and efficiently.
- Coordinate with the restaurant manager and other supervisors to maintain high service standards.
- Sales and Upselling:
- Recommend menu items, specials, and beverages to enhance the dining experience.
- Upsell additional items to increase revenue while ensuring guest satisfaction.
Skills and Qualities:
- Excellent Communication: Effective in interacting with guests and staff, providing clear instructions and resolving conflicts.
- Leadership: Ability to lead, motivate, and manage a team of waitstaff.
- Attention to Detail: Keen eye for quality and service standards.
- Problem-Solving: Quick and efficient in addressing and resolving guest concerns.
- Knowledgeable: Familiar with the menu, ingredients, and preparation methods to provide accurate information to guests.
A restaurant captain plays a crucial role in ensuring that guests have a memorable dining experience and that the restaurant operates smoothly. Their leadership and attention to detail are essential for maintaining high standards of service.
Required skills
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