Telecaller

Job Detail

A telecaller is a professional who engages with potential customers or clients over the phone to promote products, services, or gather information. Let’s dive a bit deeper into what makes a successful tele caller:
Speak clearly and confidently to handle a wide range of conversations, from sales pitches to customer service.
Use persuasive techniques to convince potential customers to buy a product or service, schedule a meeting, or provide important information.
Be well-versed in the products or services being promoted to answer questions and overcome objections.
Actively listen to understand customer needs and tailor the approach accordingly.
Update customer records and manage databases with information gathered during calls.
Handle complaints and resolve issues to maintain customer satisfaction.
Make persistent and timely follow-up calls to convert leads into customers.
Work towards achieving targets and goals within a specified time frame.
Effective verbal communication to engage customers and convey product benefits.
Ability to influence and convince customers to take action.
In-depth understanding of the products or services being promoted.
Ability to understand customer needs and respond appropriately.
Proficiency in managing customer information and updating records.
Ability to address customer concerns and find solutions.
Handle rejection and maintain motivation.