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Tele caller

Job Detail

  • Job ID 341366
  • Offered Salary  1000
  • Career Level  Student
  • Experience  1 year
  • Gender  Any
  • Industry  Management
  • Qualifications  12th pass
  • Shift  Day

Job Description

Telecaller, your role is pivotal in connecting with customers and potential clients over the phone. Here are some tips and strategies to excel in this role:

  1. Clear Communication: Speak clearly and concisely. Make sure your voice is pleasant and professional.
  2. Active Listening: Pay attention to what the caller is saying and respond appropriately. This shows that you value their input and are genuinely interested in helping them.
  3. Product Knowledge: Have a thorough understanding of the products or services you’re offering. This will help you answer questions confidently and provide accurate information.
  4. Positive Attitude: Maintain a positive and friendly tone throughout the call. A positive attitude can be contagious and can make the caller feel more comfortable.
  5. Script Adherence: While it’s important to follow the script, try to sound natural and not robotic. Adapt the script to suit the flow of the conversation.
  6. Handling Objections: Be prepared to handle objections and questions from callers. Practice common scenarios and develop responses to address their concerns.
  7. Time Management: Be mindful of the time spent on each call. Aim to be efficient while still providing quality service.
  8. Follow-Up: If a follow-up is necessary, make sure to do it promptly. This shows your commitment and reliability

Required skills

Active Listening Communication Skills Decision making

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