FOA post
- Full time
- View on Map
- @Sarbati Palace posted 1 month ago
- Posted : January 25, 2025 -Accepting applications
- Salary: ₹15,000.00 - ₹18,000.00 / Monthly
- View(s) 55
Job Detail
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Job ID 341741
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Any
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Industry Others
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Qualifications 12th pass
Job Description
FOA” typically stands for “Front Office Assistant” or “Front Office Administrator.” In a professional setting, especially within the hospitality industry, the role of a FOA includes a variety of duties focused on ensuring smooth operations at the front desk. Here’s an overview of the responsibilities of a FOA:
- Guest Services: Greeting guests, checking them in and out of rooms, and answering any questions they may have. Providing information about the hotel’s amenities, services, and local attractions.
- Reservations: Managing bookings, cancellations, and modifications. Coordinating with other departments to ensure that guest preferences are accommodated.
- Administrative Tasks: Answering phone calls, handling emails, and maintaining records. Processing payments and maintaining financial records.
- Customer Service: Addressing guest complaints and resolving issues promptly. Ensuring that guests have a positive experience from the moment they arrive until they depart.
- Collaboration: Working closely with housekeeping, maintenance, and other departments to ensure that guest requests are fulfilled and that the hotel runs smoothly.
Being a FOA requires strong communication and interpersonal skills, a friendly and professional demeanor, and the ability to multitask and stay organized
Required skills
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