Mori
- Full time
- View on Map
- @Cafebeats ind pvt ltd posted 1 month ago
- Posted : January 29, 2025 -Accepting applications
- Salary: ₹14,000.00 - ₹16,000.00 / Monthly
- View(s) 64
Job Detail
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Job ID 342350
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Any
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Industry Food
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Qualifications 12th pass
Job Description
The Backbone of Excellent Dining Experiences
In the hospitality sector, a Mori, officially known as a Maitre d’ or Maître d’hôtel, is a key figure responsible for managing the dining room and ensuring top-notch service. The role of a Maitre d’ is crucial in creating a seamless and enjoyable experience for guests.
Key Responsibilities:
Greeting Guests: Offering a warm welcome to all guests and ensuring they are comfortably seated.
Overseeing Reservations: Managing reservations and coordinating seating arrangements to optimize the dining room.
Supervising Waitstaff: Leading the waitstaff team, assigning duties, and ensuring that service standards are met.
Enhancing Guest Experience: Addressing guest needs and complaints promptly and efficiently to ensure a pleasant dining experience.
Liaising with the Kitchen: Communicating with the kitchen team to ensure timely and accurate order delivery.
Training Staff: Providing guidance and training to new and existing waitstaff to maintain high service standards.
Managing the Dining Room Ambiance: Overseeing the overall ambiance of the dining room, including lighting, music, and cleanliness.
Skills Required:
Strong Communication: Excellent verbal and non-verbal communication skills to interact effectively with guests and staff.
Leadership: The ability to lead and motivate a team, ensuring smooth operations and high morale.
Customer Service: A strong focus on providing exceptional customer service and ensuring guest satisfaction.
Problem-Solving: The ability to handle complaints and resolve conflicts in a calm and efficient manner.
Organizational Skills: Managing reservations, seating arrangements, and staff assignments with precision and efficiency.
Attention to Detail: Ensuring that every aspect of the dining experience meets the customer’s expectations.
The Role in Action: The Maitre d’ is the face of the dining room, often the first and last point of contact for guests. They play an essential role in setting the tone for the dining experience, from the moment a guest arrives until they leave. By coordinating the efforts of the waitstaff and kitchen team, the Maitre d’ ensures that everything runs smoothly, and guests enjoy a memorable dining experience
Required skills
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