Tele caller
- Full time
- Sector 39, Gurgaon, Gurugram, Haryana, India View on Map
- @An2 windows posted 1 month ago
- Posted : February 6, 2025 -Accepting applications
- Salary: ₹12,000.00 - ₹17,000.00 / Monthly
- View(s) 35
Job Detail
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Job ID 343436
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Offered Salary 1000
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Career Level Others
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Experience 1 year
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Gender Female
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Industry Tele Marketing
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Qualifications 12th pass
Job Description
Tele-Caller, also known as a Telemarketer or Call Center Representative, is responsible for reaching out to potential or existing customers via telephone to promote products or services, gather information, or provide customer support. This role is vital for companies that rely on direct communication to boost sales, enhance customer satisfaction, and gather market insights.
- Making Outbound Calls: Initiating phone calls to prospective customers from a provided list or database.
- Product Promotion: Explaining the features, benefits, and pricing of products or services to potential customers.
- Customer Support: Addressing queries, resolving issues, and providing information to customers over the phone.
- Data Entry: Accurately logging call details, customer information, and feedback into the company’s CRM system.
- Follow-Up Calls: Scheduling and conducting follow-up calls to nurture leads and close sales.
- Achieving Targets: Meeting or exceeding daily, weekly, or monthly call and sales targets set by the company.
- Feedback Collection: Gathering customer feedback to improve products, services, and customer experiences.
- Maintaining Records: Keeping detailed records of calls, sales, and other important information.
- Excellent Communication Skills: Strong verbal communication skills to effectively convey information and engage with customers.
- Persuasive Abilities: Ability to persuade and influence potential customers to take action.
- Customer Service Orientation: A friendly and patient demeanor to handle customer inquiries and concerns.
- Basic Computer Skills: Proficiency in using computer systems, CRM software, and data entry.
- Time Management: Efficiently managing time to handle a high volume of calls and achieve targets.
- Problem-Solving Skills: Ability to handle and resolve customer issues promptly and effectively.
Work Environment: Tele-Callers typically work in call centers, corporate offices, or remotely. The work environment may be fast-paced, and the role often involves sitting for extended periods while making and receiving calls.
Required skills
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