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Tele Caller

  • Full time
  • D- 220 street no 40 main Rajapuri Road Near JK Furniture nearby bus stand madhu Vihar View on Map
  • @EXPAND BUZZ (HDFC LIFE) posted 1 month ago
  • Posted : February 5, 2025 -Accepting applications
  • Salary: ₹11,000.00 - ₹15,000.00 / Monthly
  • View(s) 28

Job Detail

  • Job ID 343089
  • Offered Salary  1000
  • Career Level  Student
  • Experience  1 year
  • Gender  Any
  • Industry  Tele Marketing
  • Qualifications  12th pass
  • Shift  Day

Job Description

A tele caller, also known as a telemarketer, plays a key role in customer interaction for various businesses and organizations. Tele callers typically make phone calls to potential or existing customers to promote products, conduct surveys, provide customer service, or gather information. Here are some important aspects of being a successful tele caller:

  • Communication Skills: Clear and effective communication is crucial. A good tele caller can convey their message confidently and listen actively to the customer’s needs.
  • Persuasion: Being able to persuade potential customers to take interest in a product or service is a valuable skill.
  • Patience: Telecalling can involve dealing with rejection or difficult customers. Patience is key to handling such situations gracefully.
  • Product Knowledge: Understanding the product or service being offered helps answer questions and address concerns effectively.
  • Problem-Solving: Being able to address customer issues or objections and find solutions quickly.
  • Time Management: Efficiently managing time to make the most out of each call and meet targets.
  • Outbound Calls: Making calls to potential customers to introduce and promote products or services.
  • Inbound Calls: Handling incoming calls from customers, providing information, and resolving issues.
  • Follow-Up: Following up with customers who have shown interest or need further assistance.
  • Recording Information: Keeping detailed records of calls, customer interactions, and feedback.
  • Achieving Targets: Working towards meeting sales or interaction targets set by the organization.
  • Know Your Script: While it’s important to follow a script, being natural and adapting to the conversation is key.
  • Stay Positive: Maintaining a positive attitude, even after facing rejection, can make a big difference.
  • Listen Actively: Truly listen to what the customer is saying, and tailor your responses to their needs.
  • Build Rapport: Establishing a connection with the customer can lead to better interactions and results.
  • Continuous Improvement: Always seek feedback and look for ways to improve your approach and techniques.

Tele calling can be a challenging yet rewarding job, offering opportunities to develop valuable skills and make meaningful connections with customers.

Required skills

Communication Skills Listening skills Problem-Solving Time Management

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