Telecaller
- Full time
- Amrit vihar , burari, delhi, india View on Map
- @Zoorator Pvt ltd posted 4 weeks ago
- Posted : February 7, 2025 -Accepting applications
- Salary: ₹10,000.00 - ₹15,000.00 / Monthly
- View(s) 18
Job Detail
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Job ID 339342
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Offered Salary 1000
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Career Level Others
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Experience 1 year
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Gender Any
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Industry Sales
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Qualifications Degree Bachelor
Job Description
A telecaller is responsible for managing both incoming and outgoing calls to assist clients with their inquiries and provide information on various products or services. They play a pivotal role in building and maintaining customer relationships, ensuring effective communication, and facilitating client interactions. Here are some key aspects of the role:
Responsibilities:
- Customer Outreach: Making outbound calls to potential clients to introduce products and services.
- Inbound Call Handling: Answering incoming calls from clients and addressing their questions and concerns.
- Appointment Scheduling: Setting up appointments or meetings for clients with relevant professionals.
- Information Provision: Explaining the features and benefits of different products or services to clients over the phone.
- Follow-Up: Conducting follow-up calls to gauge client interest and satisfaction, and address any ongoing needs.
- Data Entry: Accurately recording client information and interactions in the company’s database.
Skills and Qualifications:
- Communication Skills: Strong verbal communication skills to effectively convey information and build rapport with clients.
- Customer Service: Excellent customer service skills to provide a positive client experience.
- Sales Skills: Basic sales skills to promote products or services and persuade clients.
- Attention to Detail: Precision in recording and maintaining accurate client data.
- Problem-Solving: Ability to address and resolve client issues efficiently.
Work Environment:
- Office Setting: Typically works in an office environment equipped with a computer, phone, and other necessary tools.
- Team Collaboration: Collaborates with other team members to ensure seamless operations and client satisfaction.
Required skills
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