Telecaller
- Full time
- 462 Lodha complex near Court Choraha Udaipur rajasthan View on Map
- @Hemanshu Bolliya & associates posted 2 months ago
- Posted : February 7, 2025 -Accepting applications
- Salary: ₹8,000.00 - ₹9,000.00 / Monthly
- View(s) 24
Job Detail
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Job ID 339348
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Offered Salary 1000
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Career Level Student
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Experience Fresher
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Gender Any
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Industry Tele Marketing
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Qualifications 12th pass
Job Description
A tele-caller, also known as a telemarketer or telesales representative, plays a crucial role in the realms of customer service and sales. Here’s a detailed description of what a tele-caller does:
Role and Responsibilities:
- Making Calls: Tele-callers make outbound calls to potential customers or existing clients to promote products or services, conduct surveys, or provide customer support.
- Pitching and Persuading: They present and explain products or services, highlighting their benefits to convince customers to make a purchase or take a desired action.
- Customer Engagement: Building and maintaining positive relationships with customers by addressing their queries, concerns, and providing relevant information.
- Data Management: Recording customer information, interactions, and outcomes of calls accurately in databases or CRM systems.
- Achieving Targets: Working towards sales targets or call quotas set by their organization, often with incentives for meeting or exceeding these goals.
- Handling Objections: Dealing with customer objections or rejections professionally and finding ways to overcome them to close sales.
Skills Required:
- Excellent Communication: Clear and articulate speaking skills to convey information effectively.
- Persuasion and Negotiation: Ability to persuade customers and negotiate deals confidently.
- Patience and Resilience: Handling rejections and maintaining a positive attitude.
- Listening Skills: Attentively listening to customer needs and responding appropriately.
- Organizational Skills: Managing time efficiently and keeping accurate records.
Working Environment:
- Tele-callers typically work in call centers or office environments, often using computer systems and phone headsets.
- They may work full-time, part-time, or on a shift basis, depending on the organization’s requirements.
Opportunities for Growth:
- Experienced tele-callers can advance to supervisory or managerial roles within the sales or customer service departments.
- Skills gained in tele-calling can also open doors to other careers in sales, marketing, or customer relations.
Required skills
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